Our monthly management plans come with unlimited support for us to do anything you need. Along with that, we make sure your WordPress site is up to date with the latest updates for your WordPress site, Theme, and Plugins to prevent security risk. Along with a daily off-site backup to protect your site in case something ever happens to it such as a hacker getting into your site. All of this and more on our secure hosting platform.
Let our support team members manage your site for you.
*Unlimited 30 minute fixes or changes. You can submit unlimited tasks. However, we will only work on one task per day for up to 1 hour per business day.
Full list of services
- WordPress errors
- Fix your white screen of death
- Fix issues after a WordPress core update
- Backup your site
- Check page size and load time
- Check Google indexing
- Clean up spam
- Configure a plugin
- Create backups
- Help with templates
- Improve your site security
- Improve your site speed
- Install a caching plugin
- Install a comment system
- Install a plugin
- Install a favicon
- Make changes to the header, sidebar, and other sections of the site
- Optimize images
- Prevent spam
- Recommend a plugin
- Recover a hacked site
- Site redirects
- Fix redirect issues
- Solve alignment issues
- Tweak your CSS
- Update a plugin
- Update your theme
- Upgrade WordPress core
- Malware Issues
- Hosting Issues
- Setting up SSLs
- Fixing SSL errors
- Installing Themes
- DNS Issues
- Themes & Plugin Issues
- UI troubleshooting (HTML, CSS, Javascript)
- Styling elements with CSS
- Content population & image manipulation
- Creation of basic graphics (e.g., buttons, banners, etc.)
- WordPress consulting (advice and support)
- Optimization of CSS, Javascript, and Images
- Plugin installation and implementation
NEWU reserves the right to deny a task for any reason.
If you are unsure about whether or not a request meets these criteria, submit it as a ticket to our support system and we will either accept the ticket or deny the ticket based on managerial approval.
Examples of requests which shall not meet NEWU management approval for support.
The following services must be quoted.
- Complete Website redesign – We can do this for you. However, it will be an extra fee.
- Building a new site – We can do this for you. However, it will be an extra fee.
- Landing page design – We can do this for you. However, it will be an extra fee.
- Custom plugin development
- Add custom functionality to a plugin
- Custom theme development – We can do this for you. However, it will be an extra fee.
- Remove theme customizations – We can do this for you. However, it will be an extra fee.
- Research previous theme customizations
- Resolve WooCommerce conflict with a theme – We can do this for you. However, it will be an extra fee.
- Search marketing/SEO services/Building site backlinks
- Paid marketing – We can do this for you. However, it will be an extra fee.
- Sites containing explicit contents
- Increasing site traffic – We can do this for you. However, it will be an extra fee.
- Back-end custom coding
- Sites hosted by WordPress.com
- Transfer a non-WP site to WordPress
- Update a highly customized theme
- Update a theme that has not been updated recently. – We can do this for you. However, it will be an extra fee.
- Update customized WooCommerce – We can do this for you. However, it will be an extra fee.
- Make your site mobile responsive – We can do this for you. However, it will be an extra fee.
- Add individual products for WooCommerce – We can do this for you. However, it will be an extra fee.
- Any fix deemed by NEWU management to exceed the 1-hour effort
- If you need one of the services above, please contact our support team for a custom quote. Managed customers will receive a discount depending on their service plan
Startup
$ 98
Per Month- Unlimited WordPress Help*
- 100% hands-off maintenance
- 24-72 hour task completion
- 4-6 Hour Emergency Help
- Fast & Secure Hosting
- Daily Backup
- Daily Malware Checks
- Daily Performance Checks
- 24x7x365 Uptime Monitor
- Free SSL & Installation
- Monthly Site Reports
- Bi-annually Consulting call
- 100% US Based Support
BusinessMost Popular
$ 198
Per Month- Unlimited WordPress Help*
- 100% hands off maintenance
- 24-36 hour task completion
- 2-4 Hour Emergency Help
- Fast & Secure Hosting
- Daily Backup
- Daily Malware Checks
- Daily Performance Checks
- 24x7x365 Uptime Monitor
- Free SSL & Installation
- Monthly Site Reports
- Quarterly Consulting call
- 100% US Based Support
Business Plus
$ 348
Per Month- Unlimited WordPress Help*
- 100% hands-off maintenance
- 24-hour task completion
- 1-2 Hour Emergency Help
- Fast & Secure Hosting
- Daily Backup
- Daily Malware Checks
- Daily Performance Checks
- 24x7x365 Uptime Monitor
- Free SSL & Installation
- Monthly Site Reports
- Monthly Consulting call
- 100% US Based Support
